No refunds are accepted, only exchanges.
Exchanges are accepted up to 15 days after receiving your package, no later. Item must be in new condition. If you need to exchange your item, send us an email to firstname.lastname@example.org and we will get back to you right away.
Standard shipping can take 7-10 business days for an item to be shipped, expedited can take 3-5 business days.
To return your product email email@example.com to get the shipping information within the time disclosed above.
BUYER will be responsible for paying for your own shipping/insurance costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.